Document Solutions History
Document Solutions of Springfield has been Springfield area’s authorized Xerox Sales Agency since 1994. Owned
by Greg & Lisa Tigges, Document Solutions of Springfield provides a full line
of cutting edge and industry leading Xerox products including copiers, laser printers,
digital multifunction devices, in both color and black and white. Solutions vary
from desktop (small office) to large Production printing systems. We provide
complete turnkey solutions that include delivery, complete on-site technical support,
complete customer training, and even 24/7 technical support. With today’s economic
environment, Xerox products and Document Solutions are the best choice to safeguard
your offices technology investment. Our team of professionals would like to work
with you on a document strategy that will meet the needs of your office now and
into the future, no matter what size your business is.
Affiliated with Xerox for the past 35 years, Greg Tigges has been among Xerox's
10 Mid-Market Sales Agencies in the country for the past thirteen years, many
number ones in the region and as high as #2 in the country; numerous Xerox President's
Club awards based on business results and customer satisfaction, and the prestigious
Award. Document Solutions of Springfield has was recognized at the 1996 Atlanta
Summer Olympics. One of Springfield Magazine's 98 people to watch in 1998.
In 2015, Document Solutions of Springfield, Inc. was names a 2015 Finalist for
the BBB's Torch Award by the Southwest Missouri Chapter of the Better Business
Bureau. This award recognizes the top three "Most Ethical Business" companies
for Marketplace Ethics. The BBB Torch Award promotes the importance of ethical
business practices, including the willingness and efforts made by outstanding
businesses to ensure that our country's marketplace remains fair and honorable
for all consumers and businesses.
In 2016, Document Solutions of Springfield, Inc. once again finished in the top 10 of
Xerox's mid-market sales agencies.
A member of the “Springfield 40 under 40”
Community Involvement is very important to Greg Tigges and his staff at Document
Solutions of Springfield. We encourage all of our staff to give back to the community
in anyway they can.
"My management philosophy is to be up-front and honest with employees and customers.
I believe in a 'team' concept, no matter if I'm working with employees or customers.
I want my employees and I to work with our customers to educate them with the
most up-to-date technology and document solutions, and which is best suited for
each individual location. By teaming with a customer we can provide them with
the best long-term business solution for their company."