About Us

About Document Solutions of Springfield

Document Solutions of Springfield has been Springfield and Southwest Missouri area’s authorized Xerox Sales Agency since 1994. Owned by Greg & Lisa Tigges, Document Solutions of Springfield provides a full line of cutting edge and industry leading Xerox products including laser printers, digital multifunction devices in both color and black and white, regular copiers, scanning systems, to basic fax units. Solutions vary from desktop units (small office) to large Production printing systems. We provide complete turnkey solutions that include delivery, complete on-site technical support, complete customer training, and even Xerox 24/7 technical support.  Document Solutions of Springfield also provides Managed Document Services solutions for all types of printers or devices your office may have, and many software solutions which are designed to help your business be more efficient and productive. With today’s economic environment, Xerox products and Document Solutions are the best choice to safeguard your offices technology investment. Our team of professionals would like to work with you on a document strategy that will meet the needs of your office now and into the future, no matter what size your business is.

Achievements
Affiliated with Xerox for the past 36 years, Greg Tigges and Document Solutions of Springfield has been among Xerox’s Top 10 Mid-Market Sales Agencies in the country for the past fourteen years, many number ones in the region and as high as #2 in the country; numerous Xerox President’s Club awards based on business results and customer satisfaction, and was awarded the prestigious Xerox Golden Eagle Award. The Golden Eagle Award, which few have ever been awarded nationally is for being in Xerox’s Top 10% of their national sales force for their first ten years with Xerox. In 1996, Document Solutions of Springfield was recognized at the 1996 Atlanta Summer Olympics as one of their Top Performers. In 2015, Document Solutions of Springfield, Inc. was names a 2015 Finalist for the BBB’s Torch Award by the Southwest Missouri Chapter of the Better Business Bureau. This award recognizes the top three “Most Ethical Business” companies for Marketplace Ethics. The BBB Torch Award promotes the importance of ethical business practices, including the willingness and efforts made by outstanding businesses to ensure that our country’s marketplace remains fair and honorable for all consumers and businesses. In 2016, Document Solutions of Springfield, Inc. once again finished in the top 10 of Xerox’s mid-market sales agencies. Greg was selected as a member of the SBJ “Springfield’s 40 under 40”, and was also recognized as one of Springfield Magazine’s 98 people to watch in 1998.

Community Involvement

Community Involvement is very important to Greg Tigges and his staff at Document Solutions of Springfield. We encourage all our staff to give back to the community in any way they can.  Currently Greg serves on the Springfield Business Builders and the American Red Cross boards.

Management Philosophy

“My management philosophy is to be up-front and honest with employees and customers. I believe in a ‘team’ concept, no matter if I’m working with employees or customers. I want my employees and I to work with our customers to educate them with the most up-to-date technology and document solutions, and which is best suited for each individual location. By teaming with a customer we can provide them with the best long-term business solution for their company.”


Gregory Tigges, Agent Owner

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